Customer Relationship Management (CRM) tools are necessary to track customer contacts, make tasks easier, and increase sales. When businesses get the right CRM, they can improve their operations, make customers happier, and grow. These 15 best CRM tools will help you reach your goals.
1. Salesforce
Salesforce is one of the most popular CRM systems because it has many features and can be expanded. It has tools for marketing, sales, customer service, and more.
What’s important:
- Advanced automation of work processes
- Business app development
- Reporting and data for everything
Prices start at $25 a month for each user.
Best For Big businesses and companies need a CRM system that can be easily changed and expanded.
2. HubSpot CRM
HubSpot CRM is a flexible platform with tools for sales and marketing. It’s known for its powerful tools and easy-to-use interface.
What’s important:
- Workflow for sales and marketing in one place
- How people use a website
- Tracking and alerts for emails
There is a free plan, and paid plans start at $45 monthly for two people.
Small to medium-sized businesses that want an all-in-one CRM system should use this one.
3. Zoho CRM
Zoho CRM has many features, such as AI-driven insights, and many ways to customize it.
What’s important:
- Getting leads by scraping websites
- AI for deal management
- Modules that can be changed
Prices start at $14 a month for each user.
Best For Companies that want a CRM that can be easily customized and has AI features.
4. Pipedrive
Pipedrive is designed for ease of use, and it works especially well for small companies. Its interface and visual sales workflow are easy to use.
What’s important:
- AI Sales Assistant with visual pipeline control
- Built-in email tool
Prices start at $14.50 a month for each user.
Small businesses and sales teams that want an easy-to-use CRM should use this one.
5. Freshsales
Freshsales is part of the Freshworks suite and has powerful sales automation features, such as AI-powered deal management and built-in calling tools.
What’s important:
- Smart AI for managing deals Built-in talking tool
- Automation of sales
Prices start at $15 a month for each user.
Best For Sales teams that need intelligent automation and communication tools that work together.
6. Monday.com
Monday.com is a work management tool with CRM features. It is famous for letting you change the look of its boards and manage projects visually.
What’s important:
- Management of projects visually
- Customizable work processes
- Communication in one place
Prices start at $8 a month for each spot.
Teams of any size that want a visual and flexible CRM option should use this one.
7. Insightly
Insightly has powerful CRM features focusing on project management and automating work processes. It works for companies that need strong reporting connections.
What’s important:
- Customizing the database and workflow
- Integrations for powerful reports
- Tools for managing projects
Prices start at $29 a month for each user.
Businesses that need a CRM with good project management tools will like this one the most.
8. Keap (formerly Infusionsoft)
Keep is great for small businesses that want to improve their sales and marketing because it has CRM and marketing automation tools.
What’s important:
- Email marketing without limits
- Automation in marketing
- Managing the sales pipeline
Prices: The first user pays $40, and each new user pays $30.
Best for small businesses and new companies that need to automate sales and marketing.
9. Bitrix24
Bitrix24 is a complete communication tool with CRM features. It lets you handle projects, collaborate, and track customers.
What’s important:
- Complete tool for communication
- Builder for websites
- Tools for managing projects
There is a free plan; paid plans start at $39 a month.
Businesses that want a complete system with CRM, project management, and teamwork tools should choose this one.
10. Apptivo
Apptivo has a special set of apps that can be used together or separately and can be changed to fit your needs. It also gives you many tools for running your business, like CRM.
What’s important:
- Apps that can be changed and expanded
- Automation of sales
- Integrated tools for running a business
Prices start at $10 a month for each user.
Best For: Small to medium-sized businesses that need a CRM system that can be changed and expanded.
11. Agile CRM
Agile CRM is a platform that combines features for sales, marketing, and customer service into a single package. It is famous for its ability to automate marketing.
What’s important:
- Automation of sales
- Automation in marketing
- Tools for customer service
There is a free plan for up to 10 people, and paid plans start at $9.99 per user per month.
Businesses that want a complete CRM with robust marketing automation tools should use this one.
12. Zendesk Sell
Zendesk Sell, which used to be called Base CRM, is all about making sales more productive by streamlining processes and giving you powerful analytics.
What’s important:
- Setting sales goals
- Streamlined work processes
- Good data and reporting tools
Prices start at $19 a month for each user.
Best For Sales teams that need a CRM that helps them set goals and make more sales.
13. Less Annoying CRM
Less Annoying CRM is made to be simple and easy to use. It has the basic CRM features you need without being as hard to use as more complicated systems.
What’s important:
- Interface that is easy to use
- Management of contacts and leads
- Simple sales tracking
Each user costs $15 a month.
Small businesses and solopreneurs who want an easy-to-use and cheap CRM should use this one.
14. Nimble
Nimble connects to email and social media to give you a complete picture of your customer contacts. It’s perfect for companies that depend on social media interactions.
What’s important:
- Adding social media features
- Tracking emails
- Handling of contacts
Prices start at $19 a month for each user.
This CRM works best for companies that want to be active on social media and need to connect to social sites.
15. NetHunt CRM
NetHunt CRM is made for people who use Gmail and works well with Google Workspace. It offers many CRM tools in the familiar Gmail interface.
What’s important:
- Easy connection with Gmail
- Managing the sales pipeline
- Automation and tracking of emails
Prices start at $30 a month for each user.
Companies that use Google Workspace and need a CRM that works with Gmail should get this one.
Wrapping It Up
The right CRM tool can improve your business by enhancing customer ties, streamlining tasks, and increasing sales. The CRM tools mentioned above come with various features and price points to meet the needs of different businesses. There is a CRM solution out there that can help you reach your goals, no matter if you’re a small business that wants something simple or a big company that needs advanced customization.
To be as successful as possible, take the time to think about your unique needs and pick the CRM that fits your business the best. To learn more about CRM Tools, you can visit the Herow website. It offers comprehensive reviews of various CRM tools to help businesses find the best applications tailored to their needs. This resource is invaluable for understanding different CRM platforms’ capabilities, features, and benefits, helping you decide what fits your business needs. User reviews and community insights are essential for selecting the right business tools. This website encourages users to share their experiences. This community-driven approach provides valuable insights and feedback, making it easier for small business owners and developers to make informed decisions based on real-world testimonials and ratings.
